An order management system (OMS) is the electronic platform that optimizes organizations to manage product orders from customer submission through delivery completion.
It unifies customer records across diverse sales marketplaces to enable end-to-end visibility into shipping details throughout the complete lifecycle.
An OMS empowers firms oversee the full order lifecycle productively, from the time a client places an order to its proper shipment and potential return.
It improves inventory management by furnishing current information on inventory levels and order status, allowing enterprises to optimize their logistics practices and increase purchaser experience.
An effective oms OMS integrates with other company systems like online store platforms, fulfillment management systems, financial order management system oms software, and transportation carriers to oms support a streamlined order fulfillment workflow from beginning to completion.